Work for us

Each winter, WE ARE SNO hire a series of Programme Managers and supporting staff to help organise and manage our instructor courses. While each resort and course is logistically different, the responsibilities and expectations of the staff remain similar. The information below will give you an overview of what the general role entails.

KEY DUTIES (PROGRAMME MANAGER)

• Creating a welcoming atmosphere for the trainees 

• Help trainees familiarise themselves with the local area

• Overseeing programme logistics and course components

• Photography and videography of experiences and activities

• Supporting and mentoring trainees 

• Opening a communication channel between WAS, ski school and trainees

• Organising social events and other programme components as required

• Basic bookkeeping and budget management

• Ensuring rules and behavioural protocol are followed

• Providing updates and support as required throughout the rest of the season

KEY DUTIES (INSTRUCTOR)

Most of our Programme Manager positions are split roles, where you will also be offered (pending interview) an instructor job offer within the resort’s ski school. Typically, this role will commence once the trainees have completed their initial level 1 training and exams. A separate employment contract for this period will be arranged with the resort

Attributes

• Energetic with a positive, can-do attitude

• Approachable and friendly 

• Strong communication skills

• Organised and detail-focused

• Calm and adaptable in fast-changing situations

• Culturally aware and sensitive to diverse backgrounds

Skills

• Confident verbal and written communicator

• Digitally literate with common tools and apps

• Skilled at managing logistics and group schedules

• Able to plan and coordinate events and activities

• Comfortable managing basic budgets and expenses

• Competent with photography and videography

Relevant Experience (a plus)

• A full driving license is a strong plus

• Experience driving in winter conditions also highly valued

• Event or programme coordination experience

• Customer service or hospitality background

• Familiarity with budget tracking or admin tasks

• Photography or content creation for social media

Each resort has a slightly different schedule, which means the start and end dates vary by destination. However, generally speaking you should expect to be available from 12th November, ahead of the winter starting and trainees arriving. 

During the season, it is expected that you will be in-resort for the entirety of the ski season. Any plans to leave the resort will need to be discussed and approved by WE ARE SNO ahead of the season.

The final course dates (and Programme Manager contract dates) will be confirmed around August, this is generally when resort opening dates have been announced and the final course schedules agreed. 

Which resorts are available?

We do have positions in multiple countries and resorts, however, they can be quite limited in number, with a lot of returning staff each year. Please submit the ‘register your interest form’ below, and in the process you will be able to tell us of any preferences or plans. While we cannot guarantee a particular resort, we will do our best to make things align with preferences. 

Here are some of the perks to working as a Programme Manager. Please note, this is the standard package for a full Programme Manager position, but supporting roles or certain other roles may differ slightly. 

• A competitive weekly wage will be paid during the initial phase of the programme, until the level 1 exams are completed.

• Accommodation paid for, for the full duration of the season

• An end of season bonus based on seasonal performance in the role 

• Travel expenses (to help you to the resort, if required)

• Full time Instructor job offer with all other employee benefits

• Season/Staff lift Pass

• Complimentary meals & activities with the WAS group

• WAS staff jacket and more

In addition to the above you have the potential to work future seasons for WE ARE SNO across our resort portfolio. We’re always happy to act as an industry reference to help you with any future employment endeavors.    

The first step is to submit the “Register your interest” form, the link can be found at the bottom of this page. Once registered, our team will assess each application and reach out if we require anything further.

If you have not heard back straight away, do not worry, we often do not confirm positions for winter until July.

There is an area in the application form where you can submit any questions while registering your interest. Once submitted, our team will review and reach out to you as required, however, you may find that some of your questions may be answered by the form.

Job offers are usually made between May and July each winter. If you have not heard back straight away, don’t worry, we have received your application.

Please note, due to the high volume of applications we receive we are unable to respond to all applications, straight away. We will always respond to let you know the outcome by July.